The Down Range Forum

Member Section => Handguns => Topic started by: Rastus on May 19, 2011, 09:05:12 AM

Title: FN Doing What They Should.....
Post by: Rastus on May 19, 2011, 09:05:12 AM

My early model FNP needed service on the decocker after...ohhh....10,000 or so rounds.  Anyway, email contact was made with FN USA and the support was great.  Same day after I transmitted them the data electronically, I received the shipping data and electronic tag to print and put on the box....they paid shipping both ways.

About a week after they got it, here it comes back to me. 

100%.  If they didn't replace the slide, they at least refurbished and refinished it...I'm impressed.

No charge.  I would say they were very responsible as a manufacturer standing behind their product.

Title: Re: FN Doing What They Should.....
Post by: BAC on May 19, 2011, 09:37:00 AM

Good to know.  Thanks!

Title: Re: FN Doing What They Should.....
Post by: fightingquaker13 on May 19, 2011, 10:09:15 AM

Let them know you posted to boards. It encourages them to keep it up. It might even get you something. I did that with Bond just because I was so amazed with their CS. As a result I got a free polish job that left my used gun looking factory new. Its always good to throw in an atta boy where it is deserved.
FQ13

Title: Re: FN Doing What They Should.....
Post by: DaverZ on May 19, 2011, 10:36:40 AM

FN customer service is top notch

Title: Re: FN Doing What They Should.....
Post by: fullautovalmet76 on May 19, 2011, 06:27:07 PM

Thanks for the info. Now I will feel even more confident in buying an FNP 45 when the time comes.

Title: Re: FN Doing What They Should.....
Post by: twyacht on May 19, 2011, 07:22:30 PM

Thanks for the info, (should I ever need it).....

My 2008 FN9 is still running flawlessly.