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Member Section => Down Range Cafe => Topic started by: alfsauve on July 20, 2025, 09:52:46 AM

Title: Ruger Oops - MK IV Magazine
Post by: alfsauve on July 20, 2025, 09:52:46 AM
Shot Steel Challenge yesterday.  Had some new mags that I was using for the first time.  One seated and lock in just fine, but it wouldn't feed a round and the base plate wasn't flush with the bottom.  I caught it before the buzzer went off so no harm done.

Below is a picture of the good and bad magazine.  Seems when they punched/cut/milled the holes for the follower slot AND the Magazine Catch they were ~1/8" too high.  This cause the magazine to lock in place short of where it needed to be.   I've circled the first clue which was the follower slot then shown the measurements from the tip of the magazine to the magazine catch.

Now just got to determine whether it should be returned to the retailer or Ruger directly. 
Title: Re: Ruger Oops - MK IV Magazine
Post by: MikeBjerum on July 20, 2025, 12:47:35 PM
Now just got to determine whether it should be returned to the retailer or Ruger directly.

Returning to the retailer would be the quickest turnaround for you, but direct to Ruger will get both replacements and a chance to get it in front of their engineering staff the quickest.

I believe that Ruger will take care of you, and they would appreciate the direct contact.
Title: Re: Ruger Oops - MK IV Magazine
Post by: Big Frank on July 21, 2025, 01:46:21 AM
I agree with Mike. Contact Ruger and provide them with the pic. They'll probably give you a shipping label to return it so they can examine it more closely, and maybe give you a couple of replacements for your trouble. I would, in their place.
Title: Re: Ruger Oops - MK IV Magazine
Post by: alfsauve on July 25, 2025, 02:25:07 PM
Sent a "contact" form to Ruger on Saturday.  Not having heard from them by Wednesday I called and was instructed to mail it to Prescott.  Which I did that afternoon.  Today, I got an email reply to my contact form with a case number and instructions to mail it to Prescott.  Oops it's already gone.  Too late to add the case number to the letter.   Maybe they'll connect up the package with the case number... or not. 
Title: Re: Ruger Oops - MK IV Magazine
Post by: Big Frank on July 25, 2025, 11:02:28 PM
I think that's called, the left hand not knowing what the right hand is doing. But they'll figure it out.
Title: Re: Ruger Oops - MK IV Magazine
Post by: alfsauve on July 26, 2025, 09:33:38 AM
a) Cust Service shouldn’t take 4 days to clear their inbox.  It was waiting for them first thing Monday morning.

b) A return email address would have been nice instead of a no-reply.

c) The phone support guy should have issued a case number.

It’s only a magazine, so I’m not going to sweat it. 
Title: Re: Ruger Oops - MK IV Magazine
Post by: Rastus on July 31, 2025, 05:45:06 PM
Where are you in this process now?
Title: Re: Ruger Oops - MK IV Magazine
Post by: alfsauve on July 31, 2025, 08:33:33 PM
USPS delivered the old magazine on Monday. 

What I’d like is a communique apologizing and an offer to ship me 2 new magazines for my trouble.

What I expect is for one new magazine to show up next week with a “Sorry about that”  in the shipping document comment section.
Title: Re: Ruger Oops - MK IV Magazine
Post by: Big Frank on July 31, 2025, 09:05:09 PM
+1
Title: Re: Ruger Oops - MK IV Magazine
Post by: alfsauve on August 07, 2025, 10:10:42 AM
USPS notified me that I have a package, arriving Saturday, out of Prescot, AZ.  Hmmm.  Wonder what that could be?  No communications from Ruger.  Maybe there will be a note inside?  Maybe there will be two replacement magazines?
Title: Re: Ruger Oops - MK IV Magazine
Post by: Big Frank on August 07, 2025, 10:24:18 PM
Gee, who do we know in Prescott, AZ? Maybe it's a surprise from the  Yavapai-Prescott Indian Tribe. I would sure be surprised if that's who it was from. :D
Title: Re: Ruger Oops - MK IV Magazine
Post by: alfsauve on August 08, 2025, 09:12:23 PM
Surprise, surprise, surprise.  A new Ruger MkIV mag showed up today in the mail.  As predicted in the comments section of shipping document it say, “…thinks it was not machined properly.”  Nothing extra for my trouble and $7.60 shipping cost.

The new one fits correctly.
Title: Re: Ruger Oops - MK IV Magazine
Post by: MikeBjerum on August 09, 2025, 04:32:31 PM
Nothing extra for my trouble and $7.60 shipping cost.

The new one fits correctly.

Better than a poke in the eye with a sharp stick.

I remember the day when $7.60 would buy a new, genuine, Ruger magazine  :'(
Title: Re: Ruger Oops - MK IV Magazine
Post by: Rastus on August 10, 2025, 11:32:41 AM
I remember when you could buy a brick of 500 22LR's for under $9.....

And the Kel-Tec PMR 30 has a double stack 22 Magnum magazine.  I know that's not a 22 LR but it is a rimfire.  I suspect that being longer that it's a bit easier to do in a 22 Mag then in a 22 LR.  My Kel-Tec mag has worked flawlessly and I would anticipate Ruger's stacked 22 LR mag will work as well.  But then...it's never a smart thing to base one's opinion on someone else's reputation and ability to produce something.
Title: Re: Ruger Oops - MK IV Magazine
Post by: alfsauve on August 10, 2025, 01:04:30 PM
And back in the day weren't they 50cents/100, or am I dreaming and it was something ridiculous like $1 /100?

Now, for quality .22lr it's closer to $12.
Title: Re: Ruger Oops - MK IV Magazine
Post by: Rastus on August 10, 2025, 01:09:30 PM
Hard to tell what's a dream and what's a memory fragment these days.....
Title: Re: Ruger Oops - MK IV Magazine
Post by: MikeBjerum on August 10, 2025, 03:38:55 PM
I remember when you could buy a brick of 500 22LR's for under $9.....

And the Kel-Tec PMR 30 has a double stack 22 Magnum magazine.  I know that's not a 22 LR but it is a rimfire.  I suspect that being longer that it's a bit easier to do in a 22 Mag then in a 22 LR.  My Kel-Tec mag has worked flawlessly and I would anticipate Ruger's stacked 22 LR mag will work as well.  But then...it's never a smart thing to base one's opinion on someone else's reputation and ability to produce something.

I'm still working my way through my last few milk carton bulk, 550 round, with price sticker of $8.95.
Title: Re: Ruger Oops - MK IV Magazine
Post by: Rastus on August 10, 2025, 06:03:21 PM
I'm still working my way through my last few milk carton bulk, 550 round, with price sticker of $8.95.

How many duds are you getting?
Title: Re: Ruger Oops - MK IV Magazine
Post by: MikeBjerum on August 10, 2025, 08:18:15 PM
How many duds are you getting?

None, however I do need to do a light cleaning of the bolt every 50 or 60, because they get sticky.
Title: Re: Ruger Oops - MK IV Magazine
Post by: Rastus on August 17, 2025, 06:54:45 AM
So what brand are those?  I have had issues with older Remington's especially and sometimes Federal.
Title: Re: Ruger Oops - MK IV Magazine
Post by: MikeBjerum on August 17, 2025, 07:38:06 AM
Mostly Federals. I had a couple of the Remington cardboard can bulk, and they had a few failures, but the Federals are good.