The Down Range Forum
Member Section => Down Range Cafe => Topic started by: texcaliber on November 05, 2009, 03:39:03 PM
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I have a Leatherman Surge and while at the grave of my daughter, I was trying to trim the stems of the "fake" flowers my wife and I had just purchased for Her first winter. The Surge could not complete the task and I have now ruined the ability to open/close the pliers with one hand because of the hardwire cutters are grooved almost a full millimeter in two different spots. I can not figure out how to post a pic of the pliers, sorry. Any suggestions or help would be nice. I have all ready purchased a SOG but have been told that Leathermans have the ability to cut harder metal. Seems silly to carry boltcutters around for the J.I.C. but it is the only thing i can think of.
Thanks,
tex
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Contact Leatherman.
I'm sure they will make it right with you.
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I have a Leatherman Surge and while at the grave of my daughter, I was trying to trim the stems of the "fake" flowers my wife and I had just purchased for Her first winter. The Surge could not complete the task and I have now ruined the ability to open/close the pliers with one hand because of the hardwire cutters are grooved almost a full millimeter in two different spots. I can not figure out how to post a pic of the pliers, sorry. Any suggestions or help would be nice. I have all ready purchased a SOG but have been told that Leathermans have the ability to cut harder metal. Seems silly to carry boltcutters around for the J.I.C. but it is the only thing i can think of.
Thanks,
tex
Very sorry to hear about your daughter. I will light a candle for her Sunday. As far as the leatherman, I haved owned one original and a few clones. My basic impression is that they are like a swiss army knife. Not particularly good at doing anything, but good enough to do at least a half assed job of doing everything, which puts you miles ahead of where you would be without one. For tough jobs like cutting heavy wire, you want a pair of dykes (no bad porn jokes please).
FQ13
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Contact Leatherman.
I'm sure they will make it right with you.
I have to concur with Rat on this one. However I will add this I have a multi tool made by Leatherman, SOG, and Gerber, and the one I have found the most reliable is my Gerber.
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I've been carrying a Leatherman for nearly 20 years with excellent service.
I have abused it beyond the ordinary and that is what has kept me from ever even considering checking into the warranty (25 year, I think).
I did the same thing as texcaliber many years ago while cutting fence wire. The wire bent the cutting edges inward enough that the pliers wouldn't open or close easily. I didn't want to send it back, so I just took a small grinding bit in a Dremel tool and re-ground the edges until it worked again.
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so I just took a small grinding bit in a Dremel tool and re-ground the edges until it worked again.
Southern engineering at its finest! ;)
;D
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Southern engineering at its finest! ;)
;D
And it cut better when I got done with it, too.
I yam what I yam....and that's what I yam. ;)
;D ;D
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Got this email earlier:
Dear XXXXX:
Thank you for contacting us regarding your Leatherman® tool. All Leatherman® tools have a 25-year guarantee against defects in material and workmanship. Engraving of any kind is not covered under our warranty.
Please send your Leatherman tool to:
LTG Attn: Warranty Dept.
12106 N.E. Ainsworth Circle
Portland, OR 97220
We highly recommend sending tools to us via UPS or Fed-EX as they are automatically insured and trackable to our door. We cannot be responsible for items that do not reach us. Please include a letter with your name, street address (we return items via UPS), phone number and a brief description of the problem with the tool. Your only cost is postage and insurance to get the tool to us. No proof of purchase is necessary to take advantage of the warranty.
If your tool is not repairable, but has not been retired, it will be replaced with another tool of the same style. Should the tool be a retired model it will be replaced with the most comparable tool available.
Please let me know if you have any other questions or concerns.
Sincerely,
Teresa Gregg
Leatherman Tool Group Inc.
teresag@leatherman.com
503-253-7826
“Now you’re ready”
Seems to me that I could not ask for more from the Company but I am still in need of a pocket/EDC system that can cut. Now remember I was not cutting fences or harden nails. This was a very important but simple task of rubber coated metal flower stems. I have two almost perfect circles in the cutting edge that is close to the teeth on the Pliers "teeth part" in looks.
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Cutting heavy wire is tough duty, look at the gauge of plastic flowers. I wouldn't try it with regular needle nose. You want a set of dykes or tin snips, same as cutting fencing. Its good that they seem to be a stand up company, but frankly, the wire cutters were probably designed for wire fishing leaders and not much more. You are getting more than your moneys worth if they replace it.
FQ13
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Leatherman will make it right. There are few American Companies left with that kind of service. I have a Kershaw version, and had to send it back for a failure of the adjustable screw for the vice grip feature. Got it back in 2 weeks.
If it's 10-12-14 gauge, that could be tough for a multi tool, but if Leatherman repairs or replaces it, good.
Truly very sorry for the loss of your daughter.
tw
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PegLeg's fix should work. Leatherman may fix it but they also may charge you for the fix.
I've got two Gerber Multi-Tools. One is about 15-18 years old and the other is newer. Both have worked flawlessly and are warranted for life as are my Victorinox and Kershaw knives.
One of my Gerbers was used by a emergency room physician to remove a treble hook from the back of my head. It cut through the hook with ease and still has a decent edge on it. I dressed it a bit afterward but it wasn't really necessary.
The fishhook story is rather comical and was not the first time and probably won't be the last. I manage to hook myself every ten years of so which coincides with my tetanus vacinations!
My sympathies for your loss as well. God Bless!
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thank you all,
your prayers and well wishes are more than welcome and leave me totally humbled. Especially Haz. Thank you for the PM. You are a good friend and Cat.
Now on topic, Leatherman has video of someone standing on the handle to cut nails. SOG's knife can cut a bullet. Gerber is Issued to our troops. There must be a better EDC than tin snips or dykes which could/should serve in the off the norm. situation where I/we need to cut metal wire which easily fits into the cutters which is around the Diameter of the internal ink tube of a Bic pen.
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sent this:
Sent: Thursday, November 05, 2009 8:11 PM
To: Teresa Gregg
Subject: Re: leatherman Surge problem
Please let me know if you have any other questions or concerns.
The only question i have is: do you have a product that would solve the problem of every day carry which could still cut harden wire which was discribed in my earlier? The wire is about the size of a Bic pen's ink tube if that helps but i think fake flowers are pretty standard.
Thank you
their reply:
XXXXX:
The wire cutters should have cut through the stem on the flake flowers and since it did not there was most likely a defect.
Once it is repaired or replaced it should not do this again.
Teresa
Sounds good to me and you can bet those flowers are the first thing to get re snipped when i get 'em back.
tex
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Hey Tex. If ya can send a piece of the stem with the tool. That way they can check them, too.
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Hey Tex. If ya can send a piece of the stem with the tool. That way they can check them, too.
Good idea Haz
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Hey Tex. If ya can send a piece of the stem with the tool. That way they can check them, too.
Smarter than the average cat. ;)
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Leatherman is anti guns....... >:(
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Leatherman is anti guns....... >:(
SERIOUSLY!!!!!!! i need proof.
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http://www.freerepublic.com/focus/f-news/1231976/posts
Looks like I'll be buying Gerber multi-tools from now on.
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http://www.freerepublic.com/focus/f-news/1231976/posts
Looks like I'll be buying Gerber multi-tools from now on.
I ain't gonna just toss out my old Leatherman, since I've had it so long........but I ain't gonna buy another one........... >:( >:(
Might have to check out the Gerbers.
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I ain't gonna just toss out my old Leatherman, since I've had it so long........but I ain't gonna buy another one........... >:( >:(
Might have to check out the Gerbers.
Still love my Kershaw. Have Gerber in the glove box in the Xterra.
Never knew that about Leatherman...
Hmmmmmm...
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I ain't gonna just toss out my old Leatherman, since I've had it so long........but I ain't gonna buy another one........... >:( >:(
Might have to check out the Gerbers.
I've been buying Gerber stabbers for six years and not one has failed my, I'll post if I get around to buying one of their multies.
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SOG has got to be pro. gun...... they shoot their own knifes to prove quality. Bummer about Leatherman backing "them" but it could be worst......maybe......give me a minute........ah krap Haz help me out.?! I got nothing. :-\
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Tex,
I am a believer in supportin' our own. On the other hand you already have one and not having them spend extra man hours and supplies to fix it would be a kindness to them, so......make 'em spend the extra!
;)
;D
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fix it and sell.......trade........torture test it, hmmm maybe figure a way to get a DRTV opinion poll of test requirements and post results. I think Haz has got it.
Haz has............. ;D ya got to enjoy the little things
tex
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Leatherman also made a run of "presentation" tools for ATF agents recipients were told that the "A T F " on the handle stood for "Always Think Forfeiture".
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I've been buying Gerber stabbers for six years and not one has failed my, I'll post if I get around to buying one of their multies.
+1 on that...
Gerber is my favorite blade....I have a dozen or so, but still carry the same old E-Z Out with the half serrated blade. Part of the handle is cracked from my bike wreck, but it still works. I even have one of the old original Frisco Shivs.
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SOG has got to be pro. gun...... they shoot their own knifes to prove quality. Bummer about Leatherman backing "them" but it could be worst......maybe......give me a minute........ah krap Haz help me out.?! I got nothing. :-\
Yeah, they are kinda pro gun. ;)
For the Lead Free Championship Match they donated over $2000 worth of knives for prizes.
Also had huge discounts for attendees. ;D
Knife and tomahawk throwing was also provided.
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+1 on that...
Gerber is my favorite blade....I have a dozen or so, but still carry the same old E-Z Out with the half serrated blade. Part of the handle is cracked from my bike wreck, but it still works. I even have one of the old original Frisco Shivs.
Have you had any experience with cutting harden wire. Also any hard use stories/experience would be good.
tex
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Have you had any experience with cutting harden wire. Also any hard use stories/experience would be good.
tex
No experience with Gerber multi-tools.....but their knives are tough. I've cut copper electrical wire with the serrated edge of my E-Z Out knife. It dulled the hell out of it, but it sharpened right back with a few strokes on a diamond hone sharpener. They hold a good edge through rough cutting. And when they do get dull, they are easy to sharpen, IMHO. I know there are probably better knives out there (there always are) but for the money Gerbers are hard to beat.
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Don't forget CRKT....I'm lovin' my ZillaTool..... ;D
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Don't forget CRKT....I'm lovin' my ZillaTool..... ;D
Have you had any experience with cutting harden wire. Also any hard use stories/experience would be good along with produt link/number.
tex
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Cutting Harden Wire......yep, I think I did get into a knife fight with him once.... :D
If you've ever seen a florist's shop, you'll see that they use pretty stout wire cutters when working with florist wire. It's almost as stout as fencing wire. That said, I'm surprised that the OP's Leatherman was damaged that severely....dulling and minor deformation would have been understandable....
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I got a reply from SOG:
Dear XXXXX,
You may want to consider getting yourself a PowerLock or a PowerAssist
as a replacement for your broken Leatherman.
Our plier heads all come with hard wire cutters built in, and in the
unlikely event that a pair of SOG pliers were to break during use we
cover all manufacturer's defects under a lifetime warranty - so we would
be more than happy to repair any problem that you may experience.
Below are a few of my recommendations for PowerLock and PowerAssist
models that you may find useful:
http://sogknives.com/store/S60.html
http://sogknives.com/store/S62.html
http://sogknives.com/store/S66.html
If you're looking for something smaller then perhaps you may prefer the
Pocket PowerPlier or the Paratool as well:
http://sogknives.com/store/S45.html
http://sogknives.com/store/S31.html
If you have additional questions about our multi-tools or our lifetime
warranty please let me know!
I am very impressed with the way they use the gears to increase grip
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I've only handled the SOG multi-tool and not used one practically.
I did like how they were put together. The gear system is very smooth, I liked how it felt.
I've never been a big fan of the multi-tools but if I were to get one it would probably be SOG.
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I have been pleased with the leather man, right until the failing to cut and antigun info that is.
SOG looks like a good alternative and I absolutily love my X-ray Vision. The arch lock is amazingly strong. Also strong side pocket carry is very easy to deploy into action with the offside hand while in tip up carry. That is probably another thread though.
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I have been pleased with the leather man, right until the failing to cut and antigun info that is.
SOG looks like a good alternative and I absolutily love my X-ray Vision. The arch lock is amazingly strong. Also strong side pocket carry is very easy to deploy into action with the offside hand while in tip up carry. That is probably another thread though.
???
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I have carried the Gerber Compact Sport 400 (Model#22-05509) for six or seven years now and love the thing. Once you go one hand open you will never go back.
But, I have had to dress the wire cutters a couple of times after having cut some harder wire.
I also carry it lose in my pocket and found that I needed to knock the sharp edges off the needle nose. I kept putting holes in my jeans until I softened the edges.
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why so ??? Haz?
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why so ??? Haz?
X-Ray vision? What is that?
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Gotcha, sorry about no link:
http://sogknives.com/store/XV71.html
hope it helps Haz.
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Gotcha, sorry about no link:
http://sogknives.com/store/XV71.html
hope it helps Haz.
AH! Now I see said the blind man! ;D
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Great knife and holds an extremely sharp edge well. Also around 60% the cost of a Benchmade axis lock system.