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Author Topic: Black Rifle Coffee - Issues?  (Read 321 times)

alfsauve

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Black Rifle Coffee - Issues?
« on: February 05, 2024, 09:55:07 AM »
I've been a subscriber to BRCC for a number of years, but in January something happened to their fulfillment.

My initial Jan shipment was 2 bags short and when I pushed up the Feb shipment it arrived in an empty box.  USPS had even stamped the label "Received Without Contents", put it in a plastic bag and hand delivered it to my door.

Have opened two customer service complaints. <crickets>   <crickets>  <crickets>   no replies, no coffee, nada.
Today I opened a complaint with AMEX and they gave me the credit immediately!!!  Not a good sign.

Anybody hear anything?   I've searched reviews and don't see anything.
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PegLeg45

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Re: Black Rifle Coffee - Issues?
« Reply #1 on: February 05, 2024, 11:33:58 AM »
I've heard (from friends who buy their stuff) they've had their heads up their a$$es for a while.

I've been thinking of trying Invader Coffee. Pat McNamara has promoted it on his youtube page and podcast....he even has his own blend.

https://www.invadercoffee.com/products/tmacs-organic-blend

 
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Big Frank

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Re: Black Rifle Coffee - Issues?
« Reply #2 on: February 07, 2024, 04:48:22 AM »
I haven't tried it but I like a good medium to dark roast, especially single origins. Blends are okay too as long as they're good grades of 100% Arabica beans and properly roasted. If I drank more coffee I would try roasting my own in the toaster over I just bought. But then I'd have to buy a good burr grinder instead of the cheap, blade coffee grinder I have.
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""It may be laid down as a primary position, and the basis of our system, that every Citizen who enjoys the protection of a free Government, owes not only a proportion of his property, but even his personal services to the defence of it, and consequently that the Citizens of America (with a few legal and official exceptions) from 18 to 50 Years of Age should be borne on the Militia Rolls, provided with uniform Arms, and so far accustomed to the use of them, that the Total strength of the Country might be called forth at a Short Notice on any very interesting Emergency." - George Washington. Letter to Alexander Hamilton, Friday, May 02, 1783

THE RIGHT TO BUY WEAPONS IS THE RIGHT TO BE FREE - A. E. van Vogt, The Weapon Shops of Isher

alfsauve

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Re: Black Rifle Coffee - Issues?
« Reply #3 on: February 22, 2024, 10:29:48 AM »
So today I got a survey email from BRCC wanting to know how my interaction with customer service rep Steven went.  I replied and told them poorly because I hadn’t heard from anybody in over a month, much less Steven.

About 15 minutes later I received another email from a BRCC rep name Steve, who apologized for the long delay in responding and offered me a refund in the form of a BRCC gift card.  Needless to say I responded with:

Quote
This is the executor of Mr Sauve’s estate. Sad to say that after going without your coffee for over 5 weeks he decided to cross the rainbow bridge somewhat prematurely. Since he will no longer be subscribing to your service a gift card would not be useful at this point.  The estate however would welcome a prepaid Visa, MC or AMEX card to help pay off the remaining expenses for his memorial service.  However I should tell you that given BRCC’s major contribution his mental unstableness since you failed to shipped the promised coffee, and worse failed to attempt any communication for a rather extended period of time, his family might feel the necessity of engaging an attorney.  You might find it more advantageous to apply said refund towards your own legal expenses. 

George P Burrell, ESQ
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Big Frank

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Re: Black Rifle Coffee - Issues?
« Reply #4 on: February 22, 2024, 08:08:33 PM »
I would have sent them a different message. :)



https://www.youtube.com/watch?v=CXy2MJlg6s8
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""It may be laid down as a primary position, and the basis of our system, that every Citizen who enjoys the protection of a free Government, owes not only a proportion of his property, but even his personal services to the defence of it, and consequently that the Citizens of America (with a few legal and official exceptions) from 18 to 50 Years of Age should be borne on the Militia Rolls, provided with uniform Arms, and so far accustomed to the use of them, that the Total strength of the Country might be called forth at a Short Notice on any very interesting Emergency." - George Washington. Letter to Alexander Hamilton, Friday, May 02, 1783

THE RIGHT TO BUY WEAPONS IS THE RIGHT TO BE FREE - A. E. van Vogt, The Weapon Shops of Isher

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Re: Black Rifle Coffee - Issues?
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