The Down Range Forum
Member Section => Handguns => Topic started by: tommy tornado on April 10, 2010, 11:08:59 PM
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Well my well used Taurus PT-92 today decided it needs a repair. The extractor pin popped up while I was shooting. It made my sight picture very interesting, and this pistol has had at least 5000 rounds or so through it. So now I need to send it back to Taurus. Who do you guys use to ship it back to Taurus? Can I send it back to Taurus using UPS Next Day Saver Service? I live in Texas, so restrictive local laws don't really apply. Thanks in advance for any help.
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UPS will ship it. I don't know if it's next day or not. Get ahold of Taurus to get the address for the service center, and see what shipping they reccomend. Good luck.
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Google their 800 number and call them first. The may give a shipping number to cover the cost of sending it. But UPS and Fed Ex will ship it for you but you must tell them is a Firearm and they require it to go over night, so it cost $$ if Taurus won't cover the cost for you. You can NOT ship it via the USPS!
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if you bought it from a FFL, take it there, they will handle it for you.
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if you bought it from a FFL, take it there, they will handle it for you.
Most FFL's will charge a fee for handling it, but they usually get better rates on shipping. I'd start with the call to Taurus and then call your local FFL to ask what they want to handle it for you. Handling it yourself really isn't that hard though. I'd go with what ever method is the most cost effective. ;D
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I go with all that said "contact Taurus" first. Every time I've needed to send a gun to a manufacturer I've called them, and they have either given me instructions, or they have given me instructions and sent me a shipping label and/or box at no cost.
Good luck. Let us know how it turns out. A good gun with 5,000 rounds that needs maintenance is a good gun, and it will give a good view of Taurus as a company. Not saying if they charge you it's bad, but how they treat you overall will be interesting to hear.
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Sorry gun r us you can ship USPS and is cheapest way as long as it is not a transfer of ownership but shipping to repair is OK I have done it to hard chrome a S&W. $17.00+- with Ins.It is not over night though.
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Sorry gun r us you can ship USPS and is cheapest way as long as it is not a transfer of ownership but shipping to repair is OK I have done it to hard chrome a S&W. $17.00+- with Ins.It is not over night though.
Our local postmasters (two towns) will not allow guns ... period. They do not care if it is transfer, repair , or to yourself while traveling. It must be common, because the last couple times I sent guns back the mfgs used FedEx and said that UPS also allowed, but FedEx was the easiest, and they just said "no" with no explanation concerning USPS.
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Guess I got LUCKY not normal for me.
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Call Taurus, get a Return Authorization Number, they should send you a label, and the preferred method of shipping.
I used UPS for the Walther PPK/S recall, per S&W, but had to go to a main UPS terminal, the local UPS store wouldn't do it.
Include a letter with the pistol, name, address, email, etc,...list what happened. Include all broken part(s).
Usually, they don't even require mags for service.
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Most FFL's will charge a fee for handling it, but they usually get better rates on shipping. I'd start with the call to Taurus and then call your local FFL to ask what they want to handle it for you. Handling it yourself really isn't that hard though. I'd go with what ever method is the most cost effective. ;D
I've never heard of anyone charging for repair work. FWIW ffls can ship hand guns thru the post office, you can't.
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They have a work order sheet on their website I filled out. I am going to call tomorrow.
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I've never heard of anyone charging for repair work. FWIW ffls can ship hand guns thru the post office, you can't.
Gandermountain charged me to ship a Smith and Wesson revolver back to Smith and even charged me for test ammo when it came back.
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Sorry gun r us you can ship USPS and is cheapest way as long as it is not a transfer of ownership but shipping to repair is OK I have done it to hard chrome a S&W. $17.00+- with Ins.It is not over night though.
Sending Handguns through the USPS isn't legal for normal citizens! The only exception to the rule is for FFL holders, they can legally send Handguns through the USPS. If you did it I wouldn't admit to it anymore! Long guns are a different story you can send them through the USPS. When you ship a firearm your also required to tell the shipper it's a firearm. Additionally it's the UPS/FedEx policies that require the overnight shipping, there's no law requiring it.
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Gandermountain charged me to ship a Smith and Wesson revolver back to Smith and even charged me for test ammo when it came back.
Smith charged you for test ammo?
personally if they wanted to charge me to ship a gun back to the manufactor that I bought there, I would never enter that store again.
its like 2 mins of record keeping and like $15 bucks in postage, which they get back. I've never heard of it happening out here, but I don't know anyone that buys guns at the big box stores as you can find them cheaper at the mom and pops.
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Another thing to consider....if you have a local gunsmith, see how much he/she would charge to fix the problem for you. If it's cheaper than shipping to Taurus, let them do it. I'd rather spend my money locally than with UPS or FedEx.... 8)
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Another thing to consider....if you have a local gunsmith, see how much he/she would charge to fix the problem for you. If it's cheaper than shipping to Taurus, let them do it. I'd rather spend my money locally than with UPS or FedEx.... 8)
That not a bad idea either!
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The last time I sent mine back I was charged for insurance and shipping and handling.
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Well I sent it off today via UPS. I'll let you know what happens and how long it takes.
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Smith charged you for test ammo?
personally if they wanted to charge me to ship a gun back to the manufactor that I bought there, I would never enter that store again.
its like 2 mins of record keeping and like $15 bucks in postage, which they get back. I've never heard of it happening out here, but I don't know anyone that buys guns at the big box stores as you can find them cheaper at the mom and pops.
You need to cut them a break, TAB.
With all the customers handling guns and ammo the Workman's Comp payments for all the employees injured by all the customer ND must be staggering, not to mention other liability issues.
The company needs to make up these costs someplace. :D :D
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A lot of differing answers I went to my FFL and he recomended USPS .And told the truth when asked what is was . Don't know why it worked but it did. Return shipping was thru UPS.
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Taurus received the pistol today.
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I was told 4 to 6 weeks for the repair.
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Got back my PT-92 yesterday from Taurus on June 2nd. So it took about 8 weeks total for it to come back to me repaired. It now has a new ejector pin and was cleaned up. Going to try to get out to the range with it this weekend or early next week.