I've had two issues that Springfield Armory took care of quickly at no cost to me. The first was about five years ago there was an infamous rust issue, they dealt with that and the other two XD's didn't have that problem. Then the XD I do carry quite a bit the mag release was sticking. I THINK it was fuzz got into the mechanism, but Springfield Armory had it back to me with in a month with no cost to me