UPS still says On the Way Processing at UPS Facility Flint, MI, United States, ever since the morning of Christmas Eve. I emailed Volquartsen and told them UPS is no longer the reliable shipping service they once were, they're just like the post office. They looked into, said they'll refund my $8 shipping which I think UPS should reimburse them for, and my package was in Lexington Wednesday morning. If they're talking about Lexington, Kentucky that's hundreds of miles south of me. And if they meant the small village of Lexington, Michigan, that's still about 80 miles past me, and 20 miles NNW of Sarnia, Ontario, Canada. It only took 1 day to get to Flint from Des Moines, IA, before... going on vacation for winter break? Whatever it is packages do when they disappear for days or weeks at a time.