Credit where Credit is due! Well done Ruger.

[sledgemeister]

Well Done sledge,

Wear the hat proudly, just your little way of sticking it to the man or.....(Aussie anti gun gov't), 

Although, like most of us here at DRTV, you may end up on a "list" somewhere,...

Ruger is a fine company, they still realize the customer, regardless of country, is most important.

I's still waiting on my S&W hat, shirt, patch, sticker,  , after the PPK/S recall...

I make sure I wear my australian hunting cap to work every day and I work in a corporate dress office  today I wore the Ruger cap. Even though I cant wear it while I am at work, nothing prevents me wearing to and from and into where I do.
Yeah I like sticking it to the man. Nothing wrong with letting the latte sippa's know that they work with a shooter and a firearm owner who is not ashamed to show it. I guess thats why I also keep a .577 and .44 projectiles on top of my monitors and a couple gun mags and tactical quip mags on my desk 

[fightingquaker13]

I had a similar experience with Bond Arms (shameless plug here) I called about a USED derringer I had bought and found the CEO was taking the day to answer the calls. After hearing my praise for the product, but concerns about the stiffness of the trigger spring, he told me to send it back, offered free installation of a new spring if I paid for the parts. When I got it back I noticed that they threw in a free polishing of the scratched barrel and frame. The thing looked brand new. This is normally a $70 job. I still kick myself for trading that gun in on a Glock. As I've said before its the dumbest thing I've done while sober in a long time. The thing is, it cost them nothing as the polishing guy was on the clock anyway, but it made me loyal to the company for life (plus, they make a damn fine pistol). The fact that I am posting this shows they got their moneys worth as I doubt the advertising they bought would equal this kind of peer to peer endorsement. Why companies don't get this I will never understand. They think that selling the product is the be all and end all. They don't get that customer service is what keeps folks coming back and bringing their friends with them.
FQ13
PS I offer Loomis Rods as an example. They are over priced and not quite as good as Sage at the same price point. The difference (and what makes the extra $75 worthwhile) is that Loomis offers a no questions asked guarantee. If you break your rod you call them and give them a credit card deposit on a new one. They then fed ex the new rod to you (next day if you call before 2pm) and all you do is send them back the carcass of the old one with the fex ex guy who is at your door in the same case your new rod came in. No waiting, no shipping, no going to the post office, and you're back on the water in 24 hours or less. I've broken my low end loomis three times, and the third time, I asked if I could upgrade from a 9 weight to a 10 weight. No problem was the answer, I just had to pay the extra $25 in cost. All you are out is $50 for shipping which is ell worth it on a $600 rod. Buy one, you'll never need another. Filson and Patagonia are the same way. I just do not understand why all these Harvard MBAs don't get this.

[alfsauve]

..... I also keep a .577 and .44 projectiles on top of my monitors and a couple gun mags and tactical quip mags on my desk 

When I worked in corporate "cube world" I kept a set of silhouette animals (air gun size) on top of my monitor. 

[alfsauve]

Given this and recent product announcements, I'm softening my stance on Ruger.     I've had it in for them over the hi-cap magazine ban.....but companies change.   Time to put the past behind us.

[david86440]

"I had a similar experience with Bond Arms (shameless plug here) I called about a USED derringer I had bought and found the CEO was taking the day to answer the calls. After hearing my praise for the product, but concerns about the stiffness of the trigger spring, he told me to send it back, offered free installation of a new spring if I paid for the parts."

Hey FQ13,

Seeing how you have an "in" with the big guy at Bond Arms, how about getting him to get a few models approved for CA?

[Sponsor]