And Ford is better? Chevy Rocks and Ford Blows...........spark plugs!
http://www.youtube.com/watch?v=perM62V-XZE&NR=1At ConsumerAffairs.com, we hear from Ford owners every day ... and they are not happy. Their Ford cars and trucks are still spitting spark plugs, catching fire and locking up the ignition. In response, Ford stonewalls, federal safety regulators dawdle and dealers -- well, the dealers, as always, do whatever they can get by with.
Thousands of Ford owners have suffered the ordeal of a spark plug being spit out of their engine, damaging the head and costing thousands of dollars to repair. Ford refuses to help, even if the car or truck is still under warranty.
Many Ford dealers feign surprise at the sight of a spark plug blown out of its position in the cylinder head and profess to have never seen anything like the mess spread out before them.
Those denials are blatantly false, disingenuous and misleading. Lies, in other words.
"Ford has known of the spark plug blow-out problem for a long, long time," one angry Ford mechanic told us. "They even have a service bulletin regarding it. They insist they don't but they do."
The mechanic also charged that Ford knowingly advises customers to opt for the most expensive repair procedure: "They also say the only way to fix it is to replace the heads and will not do it any other way. I have personally repaired three trucks in less than 30 minutes with a spark plug rethread kit."
The problem is that the spark plug holes have less than 3 threads new from the manufacturer and over time they strip and blow out," the mechanic told us.
Following the Ford recommendation requires owners to replace both the cylinder head and the spark plugs. The cost varies depending upon dealer but is approximately $3,000.
Ford Stonewalls, NHTSA Nods
Publicly, Ford continues to stonewall the spark-plug-spitting problem and refuses to acknowledge any responsibility.
The automaker has a powerful ally in the nation's No. 1 automobile safety regulator, the National Highway Traffic Safety Administration.
NHTSA is backing up Ford by refusing to consider the issue beyond stating that their analysis of 474 complaints describing the incidents "found only a very few alleged any safety-related consequences. None of these showed any evidence of a serious safety consequence."
NHTSA concluded its brief probe by saying, "In the need to allocate and prioritize limited resources to best accomplish the agency's safety mission, the petition (for a full-scale investigation possibly leading to a recall) is denied."
Mike of Sarasota, Florida put it this way: "My Ford F350 pickup blew out a spark plug in cylinder number three. I spoke with a friend who works at a Ford dealership. I said you'll never guess what happened to my truck Bob. He said make you a bet. You blew out a spark plug."
Mike got the usual treatment -- no help from Ford and an estimated repair cost of nearly $3,000.
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FEBRUARY 2008 -- Ford is recalling 87,515 MY 2008 F250, F350, F450, and F550 vehicles for failing to comply with all the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems." Some 40% split and captain's chair driver's seats, equipped with lumbar supports, may have improper welds at the joint of the seat back pivot bracket and the seat back frame. In the event of a crash, the seat side pivot bracket may crack or break, increasing the risk of injury to the seat occupant. Dealers will add reinforcement to the driver's seat back frame on the 40% split or captain's chair seat equipped with lumbar support or, if necessary, the seat back frame will be replaced. The recall is expected to begin on or about March 24, 2008. 08V096
NOVEMBER 2007 -- Ford is recalling 1,176,000 MY 1997-2003 F-Super Duty, E-Series and Excursion vehicles equipped with 7.3L diesel engines. The camshaft position sensor located on the engine of the vehicle may function intermittently, possibly resulting in an engine stall. In the event of an engine stall, a crash could result without warning. Dealers will inspect the sensor and replace it with an improved camshaft position sensor. The recall is expected to begin during January 2008. 07V553
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