Author Topic: Lyman Manufacturing=Great Customer Service  (Read 1502 times)

Majer

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Lyman Manufacturing=Great Customer Service
« on: December 12, 2008, 03:06:12 PM »
I just wanted to post this to let the DRTV folks know that if you're ever looking for any kind of reloading equipment to make sure you look at Lyman, I received a Lyman Turbo Tumbler as a gift about 2 years ago and it stopped working. I called them up and they said to ship it back and they would see if they could fix it. I told them it was about 2 years old and had a lot of use. About 2 weeks gop by and I get a package delivered by UPS and inside was a new Tumbler base with a note thanking me for buying Lyman and a big No Charge on it. I have to say I wasn't expecting them to replace it for free. But I know one thing for sure, next time I need any reloading gear, I'll be looking at Lyman to see if they have what I want.
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MikeBjerum

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Re: Lyman Manufacturing=Great Customer Service
« Reply #1 on: December 12, 2008, 04:01:33 PM »
Not to diminish what Lyman did, but I will repeat that reloading companies are as good as they come.  I have dealt with a few, and everyone of them goes way beyond anything I could dream of.  Every time I have something they have exceded my expectations.  Add Lyman to MEC, RCBS and Dillon on my list, and I'm sure there are more out there others can list.
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