Been waiting 5 weeks for my FN rebate.  
Positive: Sent an email on Sunday afternnoon and by early the next morning I had a reply.
Posiitve:  The rebate was approved 3 weeks ago and the digital debt card has waiting on me. 
Negative:  The email with the rebate card info was NOT from FN.  
The third party handling the rebates send emails from:  Powertex support@card-support.com
So BOLO that.  
See, I don't have a spam folder.  Everything comes to my inbox.  I set up a rule in GMail that forces everything to my inbox, so I don't have to go looking for things like this.  BUT, as I'm powering through my inbox, Powertex means nothing to me, so I deleted it.
Just thought you'd like to know.