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Author Topic: I'm Confussed  (Read 5900 times)

billt

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Re: I'm Confussed
« Reply #10 on: February 01, 2011, 05:23:19 AM »
I find it amazing how, in a horrible economy, so many businesses forget where their bread is buttered. Then they wonder why they go broke. You would think a gun manufacturer would know during bad economic times, new expensive firearms can easily be eliminated from the family budget. In response they're service from a customer relations standpoint would get better, not worse.  Bill T.
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Solus

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Re: I'm Confussed
« Reply #11 on: February 01, 2011, 08:19:10 AM »
In the past when I've had trouble getting a response from an email I would copy the original email and precede it with this message

Since I have sent the email before and have not gotten a response, I will assume there is a problem with it's delivery and not your diligence in responding.  I will begin sending an additional copy each day in the hopes one of them gets through. 



Then I'd send the email twice that day, 3 times the next day and so on.  I have always gotten responses on or about the day I send 5 coppies.

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Is life so dear, or peace so sweet, as to be purchased at the price of chains and slavery? Forbid it, Almighty God! I know not what course others may take; but as for me, give me liberty or give me death!"
—Patrick Henry

"Good intentions will always be pleaded for every assumption of authority. It is hardly too strong to say that the Constitution was made to guard the people against the dangers of good intentions. There are men in all ages who mean to govern well, but they mean to govern. They promise to be good masters, but they mean to be masters."
— Daniel Webster

tombogan03884

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Re: I'm Confussed
« Reply #12 on: February 01, 2011, 08:37:59 AM »
I'm not defending or condemning here, just saying that I have had things take several days to show up in my E Mail.
When I get a PM here in the forum I get a copy in my Email, I have, on a couple occasions, had the notice show up a week after I had replied to the PM.
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Ichiban

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Re: I'm Confussed
« Reply #13 on: February 01, 2011, 08:47:37 AM »
The sad thing is that I really liked that LTC - well balanced, good ergonomics, accurate, and nice looking before the finish pealed off.  I had sent it back before (hammer following slide) and they did turn it around very quickly and did good work.

But when they take four months to refinish a gun and wont tell you what's going on, it just irks me to no end.  Then to have it come back with a poor refinishing job and to have the front sight look like they used a nail set to take it off, well that cuts it.  I lost all faith in the company and could not, in good conscience, continue to support them.  I don't remember the numbers used, but when I work in the automotive industry they said that if the customer likes the product they tell three people, if they don't like it they tell twenty.

I wish them and all of their customers well but they wont be getting any more of my money.
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Hazcat

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Re: I'm Confussed
« Reply #14 on: February 01, 2011, 09:44:46 AM »
Posted by: m58    
Quote
I'm Confussed

Are we supposed to be surprised by this ???



;D
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Sponsor

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Re: I'm Confussed
« Reply #15 on: Today at 05:33:38 PM »
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PegLeg45

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Re: I'm Confussed
« Reply #15 on: February 01, 2011, 03:01:08 PM »
Quote from: Hazcat on February 01, 2011, 09:44:46 AM
Posted by: m58    
Are we supposed to be surprised by this ???



;D

Took you long enough to post this, pal.   ;D  ;D  ;D  ;D
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"I expect perdition, I always have. I keep this building at my back, and several guns handy, in case perdition arrives in a form that's susceptible to bullets. I expect it will come in the disease form, though. I'm susceptible to diseases, and you can't shoot a damned disease." ~ Judge Roy Bean, Streets of Laredo

For the Patriots of this country, the Constitution is second only to the Bible for most. For those who love this country, but do not share my personal beliefs, it is their Bible. To them nothing comes before the Constitution of these United States of America. For this we are all labeled potential terrorists. ~ Dean Garrison

"When it comes to the enemy, just because they ain't pullin' a trigger, doesn't mean they ain't totin' ammo for those that are."~PegLeg

Hazcat

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Re: I'm Confussed
« Reply #16 on: February 01, 2011, 04:01:14 PM »
Late as I was to the party i figured y'all had nailed it already! ;)
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MikeBjerum

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Re: I'm Confussed
« Reply #17 on: February 01, 2011, 05:03:59 PM »
Quote from: Hazcat on February 01, 2011, 04:01:14 PM
Late as I was to the party i figured y'all had nailed it already! ;)

Yakin' up hairballs in the corner again  :o

Haz, if you only new the trouble you have caused me.  I'm so frustrated on my new carry gun search that after watching El Dorado this weekend I've been dreamin of a mare's leg 12 ga, then comes the Henry post, a little research, and it is up to three mare's legs - a 12 ga (don't know where to find that I don't go to the gray bar for cuttin' down), a .22 lr, and a .45 lc  :-\
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If I appear taller than other men it is because I am standing on the shoulders of others.

twyacht

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Re: I'm Confussed
« Reply #18 on: February 01, 2011, 07:12:09 PM »
Para left S. Florida for N. Carolina just a couple years ago. As it pertains to CS, and as much as they spend in marketing, advertising, touting their fine firearms,....which they are,...:

Would get back to Business101. Take Care of your customers!!!!

"We" the retail gun buying consumers are alot more savvy about firearms now. Sure we like Para's and Hk's,... great guns, no question...but if your CS sucks, well I'll take my money elsewhere. Considering Para, Hk, Sig, gets toward the top of the "costs", for a firearm, good mgt. needs to RE-DOUBLE their efforts to keep customers happy.

I don't care if weekend warrior "Joe" has a question about what lube to use on his brand new Para, someone should get back to him, in a reasonable, timely fashion and answer every question, address every issue, and offer solutions to make the customer happy.

PERIOD.

I hope you stay the course billt, go to the top, send the CEO a letter with your issues. I'm sure if it actually gets to him, he would be surprised, and willing to solve your "confusion'.

Keep us posted.
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Thomas Jefferson: The strongest reason for the people to keep and bear arms is, as a last resort, to protect themselves against the tyranny of government. That is why our masters in Washington are so anxious to disarm us. They are not afraid of criminals. They are afraid of a populace which cannot be subdued by tyrants."
Col. Jeff Cooper.

Hazcat

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Re: I'm Confussed
« Reply #19 on: February 01, 2011, 07:17:49 PM »
Quote from: m58 on February 01, 2011, 05:03:59 PM
Yakin' up hairballs in the corner again  :o

Haz, if you only new the trouble you have caused me.  I'm so frustrated on my new carry gun search that after watching El Dorado this weekend I've been dreamin of a mare's leg 12 ga, then comes the Henry post, a little research, and it is up to three mare's legs - a 12 ga (don't know where to find that I don't go to the gray bar for cuttin' down), a .22 lr, and a .45 lc  :-\

Glad to be of service, friend! ;D
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