FN Doing What They Should.....

[Rastus]

My early model FNP needed service on the decocker after...ohhh....10,000 or so rounds.  Anyway, email contact was made with FN USA and the support was great.  Same day after I transmitted them the data electronically, I received the shipping data and electronic tag to print and put on the box....they paid shipping both ways.

About a week after they got it, here it comes back to me. 

100%.  If they didn't replace the slide, they at least refurbished and refinished it...I'm impressed.

No charge.  I would say they were very responsible as a manufacturer standing behind their product.

[BAC]

Good to know.  Thanks!

[fightingquaker13]

Let them know you posted to boards. It encourages them to keep it up. It might even get you something. I did that with Bond just because I was so amazed with their CS. As a result I got a free polish job that left my used gun looking factory new. Its always good to throw in an atta boy where it is deserved.
FQ13

[DaverZ]

FN customer service is top notch

[fullautovalmet76]

Thanks for the info. Now I will feel even more confident in buying an FNP 45 when the time comes.

[Sponsor]

[twyacht]

Thanks for the info, (should I ever need it).....

My 2008 FN9 is still running flawlessly.