I think the letter from the lawyer worked, now all I get is dirty looks.
Well, dadgummit, I'm in touch with a legal firm myself. I have this thing where I like to change my new car's transmission and differential fluid at 1,000 or so miles to get rid of the metal shavings, etc. from a new build. Right or wrong, it's what I do. Well, on my new F150 the mechanic left the bolts lose on the transmission cooler or pan. That was Thursday and the mileage on the vehicle was 1,500 miles.
No word on Friday waiting on Ford's response the dealership said. No word yesterday waiting on Service Manager and the Service and Parts Director the service greeter said. The service greeter (you know, the guys up front with the "pom-poms" who greets you and fills out the paperwork) did not have an answer for me but he did mention they had ordered a new gasket for the oil pan.
I told them I wanted a new crate transmission and my $400 for the "service" back. I told hem we both know that transmission will never hold up like any other from the lot with 1,500 miles on it and that the "extra" service I paid for was to help ensure a long and trouble-free life which I am certain I won't get now. He said they had not made a decision but I passed on that since they ordered new gaskets that was an answer...and unacceptable.
So...I told the service greeter we can do it the hard way or the easy way. He asked when I wanted a replacement vehicle while mine was being serviced...so I cut him off as the pass and told him I had plenty of cars I didn't need his loaner...but that I do need a new crate transmission.
Tab....why do they make this stuff so hard? I suspect I'll hear from them today and they will not want to give me a new transmission. The lawyer is ready to go. First they get noticed not to delete electronic records they pulled from my vehicle then we schedule depositions on four people. No way will they win a jury decision...gee....
Oh, and the Ford Sync system which I have hated for years...I hate more now with my new stereo system. No open architecture on the Ford system so we hooked up downstream of Sync...and promptly lost Siri, the map/navigation voice, hands-free phone and the ability to play songs from the USB port. I'll drag that one into court too because the Magnusson-Moss Warranty Act says the warranty for cars cannot be voided if attachments are made "downstream" of the primary device and the device is unaffected. My Sync was connected downstream but when we did this it is likely some piece of software started locking things out... Only on the new 7" units....not any of the others.