Jim is very good about personally replying to e-mails. His e-mails also seem to show that he is listening, so I have felt comfortable that he means what he says in them.
I also noticed that problem with no eye protection. It is a bad example to non and new shooters, but we can use it as a teaching tool with our children and friends rather than just dismissing and condeming the show.
I was watching a show on History yesterday morning and was amazed at how many historian collectors and re-enactors were shooting not just regular firearms but flintlocks without eye protection. Not to mention the number of these people that did not wear hearing protection either.