H&K USP Elite brass launching into my face

[PoorSoulInJersey]

I just got a new H&K USP Elite 9mm. It shoots really great, though the feel of that long slide cycling takes a little getting used to.

My complaint is that the brass almost always (probably 4 out of 5 time) ejects straight into my face. It's really annoying and it's giving me a flinch, not from the recoil, but from the brass hitting me somewhere between the forehead, the cheek, and the nose.

Does anyone have a solution for such a thing?

[cookie62]

I had a S&W auto that did the same thing. I took it to a smith and he replaced the extractor, and it fixed the problem. Hope this helps.

[Pathfinder]

I just got a new H&K USP Elite 9mm. It shoots really great, though the feel of that long slide cycling takes a little getting used to.

My complaint is that the brass almost always (probably 4 out of 5 time) ejects straight into my face. It's really annoying and it's giving me a flinch, not from the recoil, but from the brass hitting me somewhere between the forehead, the cheek, and the nose.

Does anyone have a solution for such a thing?

Goggles?

Face Shield? ? ?   

Seriously, what Cookie said, should even be under some form of warranty I would think.

[m25operator]

Extractor, ejector relationship and ammo, my Glock 21 with factory loads, has no problem, but with my lighter bullet, lighter powder charge reloads, will dance them on my hat while shooting, a half a grain increase leaves the empties at my right foot. Try some different ammo 1st, and if that does not help, send it back.

[PoorSoulInJersey]

I'll have to try some different ammo and see if that helps.

I spoke to the armorer at the shop where I bought it, and he thought it was a break-in issue that would diminish over time. I also emailed H&K to see if they have any ideas.

In the mean time, I might go pick up a paintball face mask....

[Sponsor]

[PoorSoulInJersey]

I may have to try the gunsmith route. I've tried 9 different variations of 9mm ammo in it, and they all do the same thing.

Does anyone have a good one near Philadelphia that they like? (I know I could Google them all, but I'm looking to see if anyone has firsthand experience with one).

[long762range]

I just got a new H&K USP Elite 9mm. It shoots really great, though the feel of that long slide cycling takes a little getting used to.

My complaint is that the brass almost always (probably 4 out of 5 time) ejects straight into my face. It's really annoying and it's giving me a flinch, not from the recoil, but from the brass hitting me somewhere between the forehead, the cheek, and the nose.

Does anyone have a solution for such a thing?

DO NOT take this gun to a gunsmith.  HK warrenties their guns and will fix it.

http://www.hk-usa.com/warranty.html

"Call Heckler & Koch, Inc’s Customer Service Department at (706) 568-1906 from 8:00 am till 5:00 pm EST. Describe your problem(s) to the Customer Service Department personnel, who will determine if your firearm is eligible for warranty repair. If so, you will be issued a Return Authorization Number. Guns are not accepted for repair without a Return Authorization Number. If a warranty registration is not on file for your firearm, you must provide Heckler & Koch satisfactory proof of date of original purchase."

[PoorSoulInJersey]

I called H&K multiple times, got voicemail each time, left multiple messages, got no reply.
I emailed H&K multiple times, no reply.
I asked my dealer to contact H&K, they could not get anyone to talk to them about the issue.

Annoyed, I finally traded it in as a down payment for a Springfield TRP 1911.

I still have two other H&Ks that I love dearly (USP Compact 9mm and USP 45), but that one really ticked me off.

[D-Man]

I called H&K multiple times, got voicemail each time, left multiple messages, got no reply.
I emailed H&K multiple times, no reply.
I asked my dealer to contact H&K, they could not get anyone to talk to them about the issue.

Annoyed, I finally traded it in as a down payment for a Springfield TRP 1911.

I still have two other H&Ks that I love dearly (USP Compact 9mm and USP 45), but that one really ticked me off.

Do a search for H&K authorized warranty gunsmiths and talk to them directly instead of talking to H&K.  I just did that with my S&W and am very happy with the results and it was all free because it was under warranty.