Author Topic: The Midway USA website makes me sad.  (Read 5861 times)

JSC3ATLCSO

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Re: The Midway USA website makes me sad.
« Reply #10 on: November 11, 2009, 10:14:13 AM »
I buy from brownells mostly because it is an Iowa company and I'm from Iowa.

tt11758

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Re: The Midway USA website makes me sad.
« Reply #11 on: November 11, 2009, 11:25:28 AM »
I can never find anything I'm looking for on Midway's site.

Yeah, I don't think Larry carries tar, feathers and rope.    ;D
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Hazcat

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Re: The Midway USA website makes me sad.
« Reply #12 on: November 11, 2009, 11:32:29 AM »
Yeah, I don't think Larry carries tar, feathers and rope.    ;D

;D
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tombogan03884

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Re: The Midway USA website makes me sad.
« Reply #13 on: November 11, 2009, 11:42:31 AM »
Yeah, I don't think Larry carries tar, feathers and rope.    ;D

Well actually, I DID find THIS

http://www.midwayusa.com/viewproduct/?productnumber=541164

                                             ;D

flynlr

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Re: The Midway USA website makes me sad.
« Reply #14 on: November 11, 2009, 02:13:10 PM »
I have emailed Larry and others.  they always say they are trying to improve it.    they ought to take a look at the other e-commerce sites that just work. 

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Re: The Midway USA website makes me sad.
« Reply #15 on: Today at 01:50:44 AM »

PegLeg45

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Re: The Midway USA website makes me sad.
« Reply #15 on: November 11, 2009, 02:19:17 PM »
Gave up on Midway's web site years ago......it's always gave me trouble....I have bought from them, if Brownells didn't have it. The old Brownells site was way easy to search and work with.....the jury is still out on their new site.
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david86440

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Re: The Midway USA website makes me sad.
« Reply #16 on: November 11, 2009, 02:31:35 PM »
Don't you guys still get printed catalogs and fliers from Midway?

I'll see something in the catalog or flier and then look it up on line.


MikeBjerum

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Re: The Midway USA website makes me sad.
« Reply #17 on: November 16, 2009, 01:18:38 PM »
Received the following today:

Quote
Dear Mike,

 

Thanks for your contact with Larry.  I’m sorry it’s taken a while to respond—Larry’s been swamped with emails since the election results and typically has several hundreds of emails waiting for responses.  Between his other obligations (like Camp Perry) and his daily duties producing the TV vignettes it takes him a while to get through them.    He asked me to follow up with you.

 

Thanks for bringing that thread to our attention.  I’ve forwarded the link to the web team for review and Larry read the posts himself.   Website problems are affected by a wide variety of issues—Internet service providers, browser software, etc.  Our web team is constantly working to improve the performance of the website for all our customers.   We’re sorry for the problems you might have experienced yourself and very much appreciate your letting us know about the situation.   

 

Thanks for your business!

 

Sincerely,

Brian

Customer Service

MidwayUSA

 


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Re: The Midway USA website makes me sad.
« Reply #18 on: November 16, 2009, 03:44:53 PM »
i was having the same problems too. i would just give it a week or to for the tech's to sort it.
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Badgersmilk

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Re: The Midway USA website makes me sad.
« Reply #19 on: November 16, 2009, 04:19:18 PM »
I applaud your effort M58.

I just tried to sign into my account (I've had for about 5 years), and the web site couldn't find it.  I know I used the right e-mail address (I still get sale messages from them all the time!), so I clicked on "send my password" a total of three times over two hours.  Never got anything.  Then the site tells you to "create a new account and we'll match it up with our records"...  I tried twice and the page locked up both times to the point I had to close internet explorer...

I KNOW I've spent over $5 grand with them in the last few years, I was trying to "sign in" to see exactly how much out of curiosity...  I give up.  ::)

Places they've recently been, and will continue to loose my money to:

http://www.budsgunshop.com/catalog/index.php

http://www.midsouthshooterssupply.com/item.asp?sku=000200074

http://www.sportsmansguide.com/

http://www.cheaperthandirt.com/default.aspx

 >:(


 

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