Author Topic: Failure!  (Read 6841 times)

Ulmus

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Failure!
« on: December 21, 2010, 07:57:29 PM »
I screwed up bad today with my situational awareness at work.

I knew that the supervisor had been grumpy over the last few days over us not getting a raise this year, but let it slip my mind.

So late in the afternoon I asked him over to look at a tree he had trimmed earlier.  (I had been asked by the manager to trim off another branch.)  I wanted to explain that the cut he made with the chainsaw was a bad cut and how to cut it so it has a better chance to heal.  He said that he just couldn't cut it that way and I let it go.

I trimmed the tree the way I had learned in Horticulture school and proceded with the other.  When i was done, the supervisor asked what was the difference in how I cut the tree and how he sis.  A co-worker at his side was saying, "Let it go.", but I thought the sup was asking an honest question.  I explained again how the way he trimmed it didn't allow the bark to grow over the wound and heal and that my cut did.  He said it didn't matter, and I said it did because his cut causes the bark to warp out and allow for fungal, viral, and pest problems.

He exclaimed that he's trimmed hundreds of trees that way and wanted to point them out.

I said, fine, show me; but that style of cut can kill or take ten years off the life of the tree.

He then grabbed the chainsaw and hacked at my cut on both trees before throwing it down and walking away.

I was mad then and yelled at him, "How am I supposed to respect you after this!"

He answered, "Don't."  And walked away.

I then called up the park manager to let him know that there was something wrong with the Supervisor and he should talk to him.  (Obviously this is not a daily occurance. I was sincerely concerned for the guy.)

The Manager called up and the supervisor hung up.

Then after repeated calls, other workers saw him throw the company phone onto the street.

The manager told me to stay away from him.  (Not sure how to do that when we both have to be in the shop to put away tools and clock out.)

Then the supervisor got into his truck and peeled out.

I soon heard he had turned in his keys and phone to the Manager, saying he was done.  (But the manager is not taking this a the sup quitting.)

So what did I do wrong.

1  I forgot the guy was already agitated.
2  I procede to lecture him on how to do his job.
3.  I failed to see I was angering him.
4  I became confrontational when challenged insted of de-escalating.
5  I stood there while he was in raged and using a chain saw.
6  I was even more confrontational after he used it.  (Anger is stupid)
7  I forgot he had anger problems and had earlier destroyed a chair and tried to run over a homeless person with a UTV (Rhino)

Like I said.  Failure!

MikeBjerum

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Re: Failure!
« Reply #1 on: December 21, 2010, 08:08:52 PM »
I could say don't let it eat you up, but that won't happen.

You nailed it more than once when you pointed out that something else is wrong.  You were just the catalyst that set the chemistry into motion.

It doesn't sound like you were wrong in your pointing out the issue with the way he trimmed the tree.  Maybe you pushed it further than you should of, but we've all been there when things escalate.  I feel the best thing you did was to call the manager and make him aware of the situation.

Like I said before - You didn't light the fuse, but you did fan it along a little.  As the fuse grew shorter you did your best to limit the damage, but it went off just the same.

Don't let it ruin your Christmas or consume you at work.  Talk to the manager about any concerns, and move forward!
If I appear taller than other men it is because I am standing on the shoulders of others.

MikeBjerum

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Re: Failure!
« Reply #2 on: December 21, 2010, 08:10:21 PM »
By the way -

This is probably one that is better over on the Cafe.  I think we could build a case for self defense awareness and violence at work, but not sure RP will see it that way  ;)
If I appear taller than other men it is because I am standing on the shoulders of others.

fightingquaker13

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Re: Failure!
« Reply #3 on: December 21, 2010, 09:03:51 PM »
He should. I posted a while ago about a confrontation I had where a guy attacked me after my mom honked at him.  Short re-cap, Mom honks and pulls into the driveway. The guy stops, backs up and comes storming over. I try to talk rationally. In retrospect, just like Ulmus' guy, the dude was probably having the worst day of his life. Rationality was out the window. Anything could have set him off. Not sure what the take away lesson is. But, it is worth noting that sometimes folks are beyond reason and nothing you can say or do will change that. Best to simply disengage if possible and walk away as de escalation probably won't work.
FQ13

Ulmus

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Re: Failure!
« Reply #4 on: December 21, 2010, 09:11:48 PM »
Thanks for the support guys.  :D

It felt good airing it out and looking at it again to see everything.  I have no problem with this being moved.  I wasn't sure where to put it and figured the focus was on awareness, so it should go here.

This experience does help give a little nudge to have me call Swanson on pricing for their lever gun training.

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Re: Failure!
« Reply #5 on: Today at 01:34:12 AM »

kmitch200

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Re: Failure!
« Reply #5 on: December 21, 2010, 11:23:23 PM »
I don't think RP will have a problem with a situational awareness post.
They did a TBD episode with neighbor/friend that got heated - Mike had a knife, Rob had a gun - lack of space and letting things escalate turned out bad.
Creating space and trying to minimize the emotion had a better outcome.

Ulmus, as M58 said, I think you have been able to evaluate the situation now that you're out of it and see how you might have been mistakenly pulled deeper into it.  Things can spin out of control fast when emotion and ego are feeding it. 
I bet you can pick up on body language and phrases like 'let it go' faster now than before.  We can all learn from stuff like that!

I've gotten into some heated exchanges at work before. They didn't get violent but some were pretty darn close.
I hope I'm older and wiser now and can keep my emotions in check before testosterone overrides my intellect.

Glad nobody got anything hurt but their feelings.
Thanks for the heads up.
You can say lots of bad things about pedophiles; but at least they drive slowly past schools.

tombogan03884

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Re: Failure!
« Reply #6 on: December 22, 2010, 01:44:23 AM »
You posted "7  I forgot he had anger problems and had earlier destroyed a chair and tried to run over a homeless person with a UTV (Rhino)

And this azzhole still had a job ? That's attempted murder.
You aren't the one with the problem, the Manager should lose his job for tolerating this nut case.

Hazcat

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Re: Failure!
« Reply #7 on: December 22, 2010, 07:41:05 AM »
Ulmus, call me paranoid if ya want but if'n I were you I would be watching my back very closely.  The guy sounds like a nut job looking for a place to go 'postal'.
All tipoes and misspelings are copi-righted.  Pleeze do not reuse without ritten persimmons  :D

usmcdadx2

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Re: Failure!
« Reply #8 on: December 23, 2010, 10:51:18 AM »
+ 1000 on what Hazcat said.

This guy is only a bad day away from being on the evening news. You did a good job of assessing what you could have done better in your exchange with him so don't let what is past eat you up. DO increase your awareness especially when this guy is or may be around. I teach a management of aggressive behavior course to healthcare workers and I tell every class that healthy paranoia (situational awareness) is the most effective tool they have to remain safe.

jaybet

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Re: Failure!
« Reply #9 on: December 23, 2010, 10:59:35 AM »
SEE!!! I've been trying to convince my wife for years that my paranoia is healthy!  :)
I got the blues as my companion.

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