Direct TV has move the Outdoor channel to an upper tier package. I was very dismayed that I no longer recieve the Outdoor channel as part of my subscription package. I guess the Outdoor channel got to popular and they decided to charge extra for it. I called to complain and got a recorded message that said " if you are calling to ask what happened to my Outdoor channel...." They said I can either order the sports package @ an additional $12.00 a month or go into the Premium level. What a rip off.
I am only one level below the premium level and don't think I should have to pay extra. I waited to talk to a real person to express my dismay. I even said give me back the Outdoor channel and take away Lifetime and TLC and Bloomberg and anything with Oprah on it. No dice. Got the we are so sorry crud.
When I switched from Dish to Direct, I checked ahead of time and found it was in the premium "Sports" package with about 40 channels I will never watch. I confirmed, however, that I could buy it ala carte.
When I got home the day of the install, I checked - no channels anywhere. Had to call to activate, then I inquired about Outdoor - no deal, I must buy the whole sports package. I went ballistic on the little minimum wage weasel who told me that, and said he'd better put someone on the line who could get me that channel. I did get another person on the line who (a) told me I could get it ala carte, (b) refused by not answering my many questions about why I had been told I could not, and (c) tried to sell me the sports package anyhow.
Very bad experience. Only problem is, I had worse when I hooked up Dish some years ago.