Just another update. Went to the range and the weapon shoots fine. I'm still not happy with force required to load a full mag into the pistol though. I called Glock and they also said that it sounded normal and just needed to be broken in. They said I could send them in if I wanted to and they would send some back to me that were working better/broken in. I will admit that getting through to their customer service was extremely easy and I appreciate their offer, but I can't get over the fact that I shouldn't even be having this problem in the first place. If what I have is normal, this should be unacceptable from all Glock owners. I'm sorry if I'm ranting but I can't believe that so many Glock owners find this acceptable/normal. Actually, I hope that I do have defective mags and you all think that I'm crazy. I wouldn't want people thinking that this is how a quality weapon is supposed to operate.