To me this isn't about politics as much as bureacrats. I don't know if licensing bureaus hire the lazy, surly and power hungy, or if they just put something in the water. The thing is this. It will get worse. In Fl., the state has, in the past decade, made great strides in making the DMV more "user friendly". Telephone appointments, drive through windows etc.. The reason is they didn't want to deal with a lot of surly folks who had waited an entire lunch break to stand in line. Still, budget cuts mean cut backs. Given they have the monopoly, they don't really care if you're happy or not. They get paid to be there 8 am to 5 pm. They would rather have you happy, but if you're a jerk, they still get paid. All you accomplish by bitching is to piss off the guy behind you in line who has ten minutes to get back to work. Its not something a clerk can change, its a question of whether you are willing to spend a few bucks more for the license/permit/whatever to have more lines open or to be able to renew on-line.
FQ13
PS I think that if you are willing to pay an extra thirty bucks a year to have a personalized/choose life/ I love manatees/I graduated from the University of where ever-in-heck licence plate, I should be able to pay an extra $30 to get the express line. Just a thought.

PPS I am all in favor of a requirement for a renewed finger print submission on a CCW. Its no different than a new vision test on a 10 year drivers licence. You could see fine/weren't convicted of a felony then, but now.....?